Frequently Asked Questions
Everything you need to know about your NADINE MERABI experience.
How long does international shipping take?
We offer express worldwide shipping. Most international orders arrive within 3-5 business days, though specific timelines vary by destination and customs processing.
What is your return policy for luxury garments?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, with all tags and the security ribbon still attached to qualify for a refund.
How do I find my perfect size?
Each product page features a detailed size guide tailored to the specific garment. We recommend measuring yourself and comparing against our charts, as our pieces are designed for a structured, tailored fit.
Do I have to pay import duties and taxes?
For many regions, including the UK, USA, and EU, duties are handled at checkout or included in the price. For other countries, please check our shipping page for specific tax information.
Can I change or cancel my order after it has been placed?
Because we aim to process and ship orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options such as Klarna and Clearpay to make your luxury purchase more accessible.